Shipping Policy

Thank you for shopping with us. We are committed to delivering your wooden kitchen products, including wooden utensils, measuring spoons, and cutting boards, in a timely and reliable manner. Please review the shipping details below.

Order Processing Time

All products available on our website are in stock and ready to ship. Orders require 1–2 business days for processing, which includes order verification, packing, and preparation for shipment.
Orders placed after 3:00 PM (cut-off time) will be processed on the next business day. Business days are Monday through Friday, excluding U.S. federal holidays.

Shipping Time and Estimated Delivery

Shipping Stage	Estimated Time
Order Processing Time	1 – 2 business days
Transit Time	4 – 5 business days
Total Estimated Delivery Time	5 – 7 business days

The total estimated delivery time is calculated from the date the order is placed and does not include weekends or holidays.

Shipping Cost

We offer a flat-rate shipping fee of $5.95 per order, regardless of the number of items purchased. This shipping fee covers handling, packaging, and standard delivery within the United States, allowing you to shop with confidence and no unexpected shipping charges at checkout.

Shipping Area

At this time, we only ship to addresses within the United States. We do not offer international shipping.

Shipping Carriers

Orders are shipped using trusted and reliable carriers, including USPS and DHL. The selected carrier will depend on the destination and package characteristics to ensure the most efficient delivery.

Order Tracking

All shipments include tracking information. Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can follow your package throughout the delivery process.

Order Cancellation

Please ensure your cancellation request is submitted before your order has been processed or shipped, as once an order has been dispatched, it cannot be cancelled.

Delays in Delivery

Although we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control, such as weather conditions, carrier disruptions, or high shipping volume during peak seasons. We appreciate your understanding should such delays arise.

Defective or Damaged Items

If you receive an item that is defective or damaged, please contact us within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can assist you promptly with a replacement or appropriate resolution.

Contact Information

Website Name: Bramgy
Company Name: SUNSET VARIETY LLC 
Address: 9898 Hogback Rd, Fredericksburg, OH 44627, United States
Email: support@bramgy.com
Contact Form: Contact link

Customer Service Hours:
Monday – Friday, 8:00 AM – 5:00 PM, EST
🕒 Response Time: Within 24 hours on business days