Made from Real Wood, Made for Real Homes

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FAQs

How long does it take to process my order?

Orders are processed within 1–2 business days. Orders placed after 3:00 PM will be processed the next business day.

How long does shipping take?

Transit time is 4–5 business days. Total estimated delivery time is 5–7 business days (excluding weekends and holidays).

How much is the shipping fee?

We charge a flat-rate shipping fee of $5.95 per order within the United States.

Do you ship internationally?

No, we currently ship only within the United States.

Which carriers do you use?

We ship orders via trusted carriers such as USPS and DHL, depending on destination and package size.

Can I cancel my order?

Yes, you can cancel your order within 12 hours of placing it. After 12 hours or once the order has been processed/shipped, cancellations are no longer possible.

What should I do if my delivery is delayed?

Delivery delays may occur due to weather, carrier issues, or peak seasons. We appreciate your patience in such cases.

What if my item arrives damaged or defective?

Please report damaged or defective items within 14 days of delivery with clear photos or videos for verification.

What is your return window?

Returns and exchanges are accepted within 14 days from the delivery date.

Bramgy by Sunset Variety

Near local farms and countryside attractions, our store is a great stop during your visit to Fredericksburg.
Come by to explore our wooden kitchen tools in person and get friendly, in-store assistance from our team.

Address: 9898 Hogback Rd, Fredericksburg, OH 44627, United States

Email: support@bramgy.com

Phone Support: (330)-285-2864

Business Hours:
Mon - Sat: 8:00 AM - 5:00 PM
Sunday: Closed

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